Privacy Policy – Growth & Exit Pty Ltd, Last Updated: April 22, 2025

Growth & Exit Pty Ltd (ABN 88 670 017 133) (“we,” “us,” or “our”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services at
https://growthandexit.com.au.

1. Legal Framework

We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). As our annual turnover is less than $3 million and we do not handle sensitive information, we are an APP entity bound by these principles.

2. We collect the following types of information:

Personal Information:

This includes your name, email address, phone number, and any other information you provide when registering for an account, contacting us, or using our services.

Usage Data:

We collect information about how you use our website and services, such as the pages you visit, the links you click, and the searches you conduct.

Device Information:

We may collect information about the device you use to access our website, including the type of device, operating system, and unique device identifiers.

3. How We Collect and Use Information

Directly from you:

When you provide information through our website or by contacting us directly.

Automatically:

Through the use of cookies and similar technologies.

From third-party services:

We use third party platforms to manage our marketing communications. These platforms may collect information about your interactions with our marketing materials.

We use your information for the following purposes:

To provide and improve our services. To communicate with you, including sending marketing communications with your consent. To personalise your experience. To analyse usage patterns and trends. To comply with legal obligations.

4. Consent:

We obtain your consent for direct marketing communications through checkboxes and explicit opt-in mechanisms. You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly.

5. Disclosure of Information

We may disclose your information to the following parties:

Service Providers:

We use third-party service providers to assist us with marketing and analytics. These providers have access to your information only to perform services on our behalf and are obligated to protect it in accordance with this Privacy Policy. We are in the process of establishing Data Processing Agreements with these providers to ensure compliance with the Australian Privacy Principles (APPs).

Legal Authorities:

We may disclose your information to legal authorities if required by law.

6. Notifiable Data Breaches (NDB) Scheme:

In the event of an eligible data breach likely to cause serious harm, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals as required under the Notifiable Data Breaches scheme. We have established internal procedures for identifying, assessing, and reporting data breaches.

7. Security:

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps include:

Using secure servers and encryption. Limiting access to your information to authorised personnel.Implementing physical, electronic, and procedural safeguards.

8. AI-Driven Analytics and LLM Systems:

We use AI-driven analytics and LLM systems such as AI Chatbots based on OpenAI APIs to improve our services and personalize your experience. These systems may process your information to generate insights and recommendations.

9. Access and Correction:

You have the right to access and correct your personal information. If you would like to do so, please contact our Privacy Officer at the details below.

10. Complaints:

If you have any concerns about our handling of your information, please contact our Privacy Officer:

Sal Carrero, [email protected]. We will investigate your complaint and aim to resolve it within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Updates to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you an email.